Pay rent
Pay rent each month in your resident portal. To pay another way, ask the office.
- Late fee
- 8% of the late balance, charged after the 5th.
- Returned payment
- $30 each time
Residents
How to pay rent, ask for a repair and renew your income certification each year, and how to reach the leasing office for any of them.
Your resident portal opens at move-in, and the office gives you its link and your sign-in then. Until it opens, call, email or stop by the office for anything on this page.
Ask for a repair
Ask in your resident portal, or call or email the office. The office and maintenance are on site.
If water is leaking or your heat is out, call the office. Don't wait on an email.
If you smell gas or see a fire, leave the building and call 911 first.
Renew your income certification
Each year the household certifies its income again. A household whose income rises after move-in can stay.
Ahead of your lease anniversary, the office gives you the forms and a list of what to bring: proof of every source of income for each adult, and recent bank statements.
Tell the office before anyone moves in or out, since everyone in your home is part of the certification.
Your rent is set by your home's tier, so it does not change with your income.